Refund policy

Return & Refund Policy

All Sales Are Final
All fabric is cut to order from the bolt. Once it’s cut, it can’t go back into our inventory. For this reason, we do not accept returns or exchanges, and we do not issue refunds. This applies to all fabric, trims, and remnants, including sale and clearance items.

Every order is inspected before it ships.

When We’ll Make It Right
We’ll replace or refund your order only in these two cases:

  1. Wrong fabric sent. You received a different fabric than you ordered.
  2. Shipping damage. The fabric arrived torn, soaked, stained, or crushed because of damage in transit.

To qualify:

  • Contact us within 5 days of delivery with your order number and clear photos of the fabric, the damage, and the label.
  • For shipping damage, also photograph the box and shipping label. Keep all packaging until your claim is resolved.
  • The fabric must be uncut, unwashed, unsewn, and unused. Please unroll and inspect your full yardage before cutting. Cutting the fabric means you’ve accepted it as is.
  • We may ask you to return the fabric before resolving the claim. For an approved claim, we’ll cover the return shipping.

Once we approve a claim, we’ll send the correct or replacement fabric. If it’s no longer available, we’ll refund the affected yardage only, at our discretion. We are not responsible for labor, upholstery or workroom fees, or any other project costs.

Claims made after 5 days, or after the fabric has been cut, sewn, washed, or installed, will not be accepted.

What Is Not Covered
None of the following qualify for a return, exchange, or refund:

  • Change of mind, or no longer needing the fabric
  • Color, texture, or feel differing from what you expected. Screen colors vary, and photos can’t fully show texture.
  • Dye-lot variation between separate orders
  • Natural characteristics of the fabric, such as slubs, irregularities, or variations in natural fibers like linen
  • Ordering the wrong quantity. Please measure carefully and use our Yardage Calculator.

Order Samples First
We strongly recommend ordering a sample before buying yardage. If you order without a sample, you accept the color and texture as shown.

Cancellations
You can cancel an order only before it has been cut. Contact us as soon as possible. Once fabric is cut, the order is final.

Questions?
Call 213-628-3763 or email Info@affordablehomefabrics.com. We’re happy to help you choose the right fabric before you buy.